Operations classes takes the concept of standards a bit further and deal with ttheissue of quality, which is vital to america's competitiveness. What is quality, anyway? quality only means that the product or service meets the standards set by either the manufacturer or the onsumer. quality does not necessarily mean a flawless product or service, nor does it mean the most expensive product in its class like a rols royce. Quality products perform as expectedMudane things such as paper clips could be considered of high quality if ther are not rusted and hold paper together well.
There are three important quality gurus whose prescriptions are touted as the cure ofr america's torubled manufacturing.
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The quality guru catch my eyes!
ReplyDelete"There are three important quality gurus that cured America's troubled manufacturing?
Who are these three Doctor of Manufacturing?
Ans:
1) DR. W. EDWARDS DEMING
2) DR. JOSEPH JURAN
3) ARMAND V. FEIGENBAUM
Hope it's right! Many thanks for some quality information from my quality engineering co-worker.
Worth to read about them for a better understanding of Operation.
Dr. Deming did not be recoginzed by America at first. He was first accepted and followed by Japanese at 1950s. When time is right, American suddenly find out Japanese cars and electronics are much better than MIA. Then they found out that is because of Dr. Deming's quality theory.
ReplyDeleteHowever looks like Toyota needs to check this theory/practice again.