Internship Week 8

This week, Sammie and I continued working on our impression management. We were not only focusing on how we were dressed up, but also we watched out our words and behaviors closely and carefully, and we always pointed out what we had done best and reminded each other the bad part. We tried to listen to customers' every single word, and being a good listener. We dressed up in a right way and showed our attention to what customer said, and we got amazing compliments from customers. Meanwhile, we started sharing our background, educational and life experience, create the good qualities imagine you want to be prsent, very possiitive messages, clearly express our thoughts and ideas, and little by little, we built up great relationship with our customers, and we felt stronger support from them. I and Sammie serously started to be aware of how we communicate with our body language, keep smile on our face always, open our mind and making warm welcomed eye contact can really drug your customers. We are happy to use what I learned from MBA to help our business.